Privacy Policy

Last update: 10th October 2022

 

  1. GENERAL INFORMATION

Your privacy and the security of your data are our priority, therefore, in this Privacy Policy (hereinafter referred to as the Privacy Policy), we want to explain to you how we process and store your personal data, what rights you have as a data subject, and provide other important information about the processing of your personal data.

The General Data Protection Regulation No 2016/679 (EU) (hereinafter referred to as the GDPR) sets out the basic principles and requirements for us and other data controllers regarding the processing of personal data. When processing your Personal Data, we comply with the requirements of the GDPR and the legal acts of the Republic of Lithuania, as well as the instructions of the supervisory authorities.

The term “personal data” (hereinafter referred to as Personal Data), which is used in this Privacy Policy, corresponds to the definition in the GDPR and refers, among other things, to any information or set of information by which we can directly or indirectly identify you, for example, by your name, surname, e-mail address, telephone number, etc.

The Privacy Policy applies when you use Cargo Stream, a transport services management system administered by us, including the mobile version of Cargo Stream (hereinafter referred to as the Cargo Stream system) or when you visit our website accessible at the address: www.cargo.stream  (hereinafter referred to as the Website), when  you review the information provided by us, order the services we offer, use the services you have ordered, post information, get acquainted with information or exchange information in the Cargo Stream system, contact us by phone, e-communication channels, are interested in our offers or contact us with other questions. We also inform and communicate about our services on our social network accounts: LinkedIn social network, Facebook social network (hereinafter referred to as Social Accounts), so the information you provide there may also be processed.

We would like to draw your attention to the fact that the Cargo Stream system or the Website may contain links to other websites or social accounts, for example, in cases where other users of our services provide them when using our services and functionalities. Such websites or social media accounts are not subject to this Privacy Policy so please review their privacy policies before submitting your Personal Data on these websites or accounts.

If you order services from us and use them, visit our Social Accounts, contact us, subscribe to our news, we consider that you have read and familiarized yourself with the information provided in the Privacy Policy about the processing of your personal data, the purposes, methods and procedures for using personal data.

Taking into account that we are constantly improving and expanding the range of services we offer, we ask you to visit the Website from time to time and read the latest version of the Privacy Policy published.  In some cases, we may provide you with additional data privacy notices that are specific to certain features, functionalities or regions of our service. Such notices must be read in conjunction with this Privacy Policy.

 

  1. WHO ARE WE?

We are UAB “Kelių sistemos”, a private limited liability company established in the Republic of Lithuania, legal entity code 305161754, address Gedimino pr. 33-1, Vilnius, Lithuania, data is collected and processed in the Register of Legal Entities of the State Enterprise “Centre of Registers” (hereinafter – Cargo Stream or we) and we are the controller of your personal data.

The data controller determines for what purposes and in what means personal data are processed. The data processor processes personal data only on behalf of the data controller. The Company may be considered a data processor when we act under the instructions of our customers or other entities (as data controllers) in order to provide them with our services.

 

  1. WHAT PERSONAL DATA DO WE PROCESS ABOUT YOU?

We process your Personal Data received in the following ways:

  • Registration information that you provide when creating an account in Cargo Stream system, when you order our services, contact us by e-mail or phone, etc.;
  • Information that you send to other users of the Cargo Stream system using our messages, chat, notifications, photo upload or similar functions;
  • Information about your use of our services, Cargo Stream system, your account, Website, Social accounts, such as service usage history, your IP address, history of visiting the Website page, choices, opened URL links, etc.;
  • When your personal data, with your consent or other legal basis, is provided to us by other persons, including customers and users using our services, for example, when such customers invite you to use the Cargo Stream system and indicate your contact details, indicate you as the customer’s representative, etc.;
  • When we receive information from public registers, state or municipal institutions or bodies, our partners, other third parties, for example, payment institutions about payments made, etc.;
  • When you provide information and participate in customer surveys organized by us, you visit our physical premises, call our customer service and service phone numbers;
  • We collect information using various technologies such as cookies and application interfaces, including when you visit our Website and cargo stream system using one or more devices, whether you are logged in or not;

We process your personal data in order to offer our services, Cargo Stream system, fulfill mutual contractual obligations, comply with the requirements of legal acts, as well as in order to ensure our or third parties’ legitimate interests, if this does not unduly restrict your interests.

For users registered in Cargo Stream system, we provide the opportunity to see the information indicated in the service user’s account, contacts of individuals, write messages, communicate, place orders, track the history of services. This information will not be visible to unregistered users. It will also not be visible when the user account is inactive (for example, if the customer does not renew the service agreement with us).

We assume that the person providing personal data to us, both when providing his /her Personal Data and personal data about other persons (for example, employees, representatives), is responsible for the correctness, completeness and relevance of such Personal Data, as well as for the consent of the person whose data is provided to provide his/her Personal Data to us. However, in certain cases, we may also take proportionate measures and ask a person to confirm that it has the right to provide us with Personal Data (for example, when filling out service ordering or registration forms). If necessary (for example, when a person asks us about the receipt of their Personal Data), we will indicate the provider of such data.

  1. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

 

  • Provision of our services

 

What Personal Data do we process?

In order to be able to provide our services, to provide the opportunity to use the account of the registered user of the Cargo Stream system and to identify the user , we process the following Personal Data:

Your Name, surname, user name, e-mail, password, phone number, workplace address, workplace, position, relationship with the represented legal entity, history of use of services and account, content and messages associated with services and account, content and messages of other users.

We will rely on one or more of the following legal bases:

  • performance of the agreements and contracts between you and us ( 6 (1) (b) of the GDPR);
  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • your consent regarding the processing of Personal Data (Art. 6 (1) (a) of the GDPR).

 

How long will we keep the data we collect?

 

During the period of use of the account and for 5 years from the last login to the account, and in case of withdrawal of consent – until the expiration of the consent (when data is processed on the basis of consent).

  • Quality assurance of services

In order to ensure the quality of services and fraud prevention, we process the following Personal Data: Name, surname, user name, e-mail, password, phone no., workplace address, workplace, position, connection with the represented legal entity, history of use of services and account, content and messages associated with services and account, information necessary to solve service quality issues.

We will rely on the following legal basis:

  • Legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and we want to provide you with quality services and solutions) ( 6 (1) (f) of the GDPR).

How long will we keep the data we collect?

 

During the period of administration of the question and 5 years of the end of the administration of the question or the last contact.

  • Service consultations and administration of requests

What Personal Data do we process?

In order to be able to provide you with the requested consultations regarding our services and cargo stream system, we process the following Personal Data:

Name, surname, e-mail, telephone no., place of work, position, relationship with the represented legal entity, content of the request and response to the request.

 

We will rely on one or more of the following legal bases:

  • performance of the agreements and contracts between you and us ( 6 (1) (b) of the GDPR)legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • your consent regarding the processing of Personal Data (Art. 6 (1) (a) of the GDPR).

 

How long will we keep the data we collect?

 

During the period of administration of the issue and for 5 years at the end of the administration of the issue or the last contact, and in case of withdrawal of consent – until the expiry of the consent (when the data is processed on the basis of consent). In cases where, after or as a result of consultation, we start providing our services, during the period of use of the user account or during the term of the contract and for 5 years thereafter.

 

  • Company agreements, their execution and other internal administration

What Personal Data do we process?

In order to be able to conclude and execute the agreements necessary for our activities and to perform other internal administrative actions, we process the following personal data:

Name, surname, tel. No., e-mail., position, place of work, address, relationship with a legal entity, when a legal entity is represented, sole trader’s business certificate data, other data necessary for cooperation

We will rely on one or more of the following legal bases:

  • performance of the agreements and contracts between you and us ( 6 (1) (b) of the GDPR);legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and we want to provide you with quality services and solutions) (Art. 6 (1) (f) of the GDPR)).

 

How long will we keep the data we collect?

 

During the period of provision of services / cooperation and 5 years from the end of the provision of services / cooperation.

 

  • Execution of operations of a financial nature

What Personal Data do we process?

In order to be able to carry out financial operations, carry out bookkeeping and manage debts, we process the following personal data:

Name, surname, e-mail, tel. No, position, place of employment, address, relationship with the legal person represented when the legal entity represented, payment account no., financial institution, payment information, debt information, data transmitted by the company administering the collection of contributions and confirmations of payments

We will rely on one or more of the following legal bases:

  • performance of the agreements and contracts between you and us (Art. 6 (1) (b) of the GDPR);
  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • performance of a legal obligation (Art. 6 (1) (c) of the GDPR).

 

How long will we keep the data we collect?

 

In accordance with the regulatory legal acts, as well as in accordance with the Order no. V-100 of 9 March 2011 of the Chief Archivist of the Republic of Lithuania, the Index of Terms of Storage of General Documents was approved.

When the data does not fall within the above-mentioned area of storage – the time of validity of the contract / cooperation of the parties and 10 years after the termination of the contract / relationship (the last contact).

  • Evaluation and selection of candidates for the proposed position

What Personal Data do we process?

In order to be able to assess the candidate’s suitability for the job we offer, we process the following Personal Data:

Name, surname, e-mail, tel. No address, education and activity data, curriculum vitae content, other information required for the candidate’s selection/evaluation or provided by the candidate himself/ herself.

We will rely on one or more of the following legal bases:

  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and we want to provide you with quality services and solutions) Article 6 (1) (f) of the GDPR)or
  • your consent regarding the processing of Personal Data in Art. 6 (1) (a) of the GDPR)

 

How long will we keep the data we collect?

 

The selection period and 3 months after the end of the selection process, if the candidate’s consent is obtained to store the data after the selection process.

When the data are not obtained for a specific selection, it is stored for 3 months after the date of receipt.

 

  • Administration of electronic information delivery channels

What Personal Data do we process?

In order to be able to ensure the management, operation, security, quality of electronic information delivery channels (Website, Social Accounts), we process the following Personal Data:

IP address, with the help of cookies and settings, data is collected, the browser used, the date and time of the login, the model and manufacturer of the mobile device, the operating system of the mobile device (iOS, Android), password usage information.

With the help of integration of social accounts, data is collected.

We will rely on one or more of the following legal bases:

  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • your consent you have given on the processing of Personal Data (Art. 6 (1) (a) of the GDPR).

How long will we keep the data we collect?

Website data is stored as specified in the section “How do we use Cookies and other tracking technologies” of this Privacy Policy

Website data that is not included in the cookie information is stored for no more than 1 year from the date of collection, unless the person withdraws his consent (when the data is processed on the basis of consent)

In social accounts, information is stored in accordance with the conditions set by the owner of this network.

 

  • Sending news, conducting surveys, direct marketing, advertising of services

What Personal Data do we process?

In order to be able to send you news, conduct surveys, direct marketing, provide service advertising, we process the following Personal Data:

Name, surname, e-mail address, tel. No., the data requested in the survey advertisement / questionnaire is indicated data collected with the help of social account integration

We will rely on one or more of the following legal bases:

  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • your consent regarding the processing of Personal Data in Art. 6 (1) (a) of the GDPR)

How long will we keep the data we collect?

Data is processed for 5 years from the receipt of consent or until the consent is withdrawn.

We would like to draw your attention to the fact that in certain cases we may send messages related to the ordering or provision of our services to the contacts provided by you, for example, to inform about the confirmation of the order of services, the expiry date of the ordered services, changes in the provision of services. Such communications are necessary for the proper provision of our services and are not considered promotional messages.

 

  • Settlement of disputes and claims

What Personal Data do we process?

In order to be able to resolve disputes and to investigate and resolve claims, we process the following Personal Data:

Name, surname, address of the workplace, position of the workplace, relationship with the represented legal entity, tel. no., e-mail, content of claims or other similar document, information / documents related to the dispute / claim

We will rely on one or more of the following legal bases:

  • legitimate interests of us or of a third party (usually our client) (we must fulfill our obligations qualitatively and efficiently and want to provide you with quality services and solutions) (Article 6 (1) (f) of the GDPR));
  • performance of a legal obligation (Art. 6 (1) (c) of the GDPR).

 

How long will we keep the data we collect?

The entire period of dispute/claim and 3 years from the end of the extrajudicial dispute/claim and 10 years after the conclusion of the litigation.

Do not forget that you have the right to object or at any time withdraw your consent to the processing of Personal Data when it is processed on the basis of your consent.

 

  1. SOCIAL ACCOUNTS

On social accounts we place information about ourselves and the services we provide and related news.  On the social accounts we can organize contests, advertising campaigns, customer and user surveys, share vacancy ads.

It is important to bear in mind that social account users are subject not only to this Privacy Policy, but also to the privacy policies, rules and terms of use of the administrators of social networks that contain social accounts. When you contact and communicate with us on Social Accounts, we may see certain information about you as an account user, depending on the social network privacy settings chosen by the account user, such as profile name, surname, image, gender, email address, location, if you determine this information as publicly available. The information you post as a user of the Social Account may be made publicly available (for example, displayed on our specific Social Account) depending on your chosen privacy settings if you post information when communicating with us on Social Accounts.

 

  1. HOW DO WE USE YOUR PERSONAL DATA AND WHAT PRINCIPLES DO WE FOLLOW?

We collect and process only such Personal Data as is necessary to achieve the purposes of personal data processing specified by us.

When processing your Personal Data, we comply with the requirements of applicable and applicable legal acts, including GDPR:

  • We collect your Personal Data for specified, clearly defined and legitimate purposes and do not process it in a manner incompatible with those purposes, except to the extent permitted by law;

 

  • We process your Personal Data in a lawful, fair and transparent way;

 

  • We take all reasonable measures to ensure that Personal Data that is not accurate or complete, taking into account the purposes of its processing, is immediately corrected, supplemented, restricted or destroyed. You have the right to change and update the information you have provided to us. In some cases, it is necessary for us to have accurate and up-to-date information related to you, so we may ask you to periodically confirm that the information we have about you is correct;

 

  • We keep them in a form that allows you to be identified for no longer than is necessary for the purposes for which the Personal Data is processed;

 

  • We do not provide Personal Data to third parties and will not make it public, otherwise than specified in the Privacy Policy or applicable legal acts;

 

  • We ensure that your Personal Data is processed securely and is protected from loss, unauthorized use and alteration. We have implemented physical and technical measures to protect the information we collect from accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as from any other unlawful processing. Personal data security measures are determined taking into account the risks that arise during the processing of Personal Data.

Our employees have a written obligation not to disclose or disseminate your Personal Data to third parties.

 

  1. TO WHOM AND WHEN DO WE TRANSFER YOUR PERSONAL DATA?

We will transfer your Personal Data to other data controllers or processors only as specified in this Privacy Policy.

The information published on the Website and / or social networks can be viewed by other users of the services and / or visitors of social accounts. We require users of the services to comply with our rules of use of the services. We also reserve the right to provide information about you if required by law or if required to do so by law enforcement, prosecution authorities or other authorities that have the right to issue binding instructions regarding the provision of information.

We may transfer your Personal Data to:

  • For our partners or consultants such as server hosting, data centers, cloud, service, IT, payment, brokerage, auditing and accounting, legal, tax consulting services, claims administration, debt collection, analytics, direct marketing and marketing, email, short message sending, customer service, call center and other service providers. We require data processors to store, process and treat Personal Data with the same responsibility as we do and only in accordance with our instructions. We have used the following partners and data processors:

 

Accounting, financial services – Finance United, UAB, https://www.financeunited.lt/

 

  • In order to be able to post your content on social media accounts, we provide data to the following social network platform operators:

LinkedIn Ireland Unlimited Company (Ireland);

LinkedIn Corporation (USA) (data is securely transmitted to the service provider by signing eu standard contractual clauses approved by the European Commission for the transfer of data outside the European Economic Area));

Facebook Ireland Ltd. (Ireland);

Facebook, Inc. (USA) (data is securely transferred to the service provider by signing eu standard contractual clauses approved by the European Commission for the transfer of data outside the European Economic Area).

  • We constantly carry out and improve the Website, the services provided in order to protect the security and confidentiality of the Personal Data processed by us, as well as to be able to perform certain business-related functions that would help to make our services accessible and functional. For this reason, we send your profile data to service providers that provide cloud and hosting services, IT security, maintenance and technical services, and communication services:

Amazon Web Services, Inc. (USA) (data is securely transferred to a service provider by signing EU standard contractual clauses approved by the European Commission for the transfer of data outside the European Economic Area);

Google Ireland Ltd. (Ireland), Google LLC (USA) (data is securely transferred to the service provider by signing eu standard contractual clauses approved by the European Commission for the transfer of data outside the European Economic Area);

Apple Distribution International (Ireland), Apple Inc. (USA) (data is securely transferred to the service provider by signing the EU Standard Contractual Clauses approved by the European Commission for the transfer of data outside the European Economic Area);

Microsoft Ireland Operations Limited (Ireland), Microsoft Corporation (USA) (data is securely transferred to the service provider by signing the EU Standard Contractual Clauses approved by the European Commission for the transfer of data outside the European Economic Area);

Hosting, server service providers – Interneto vizija, UAB, https://www.iv.lt/en/

  • To law enforcement and pre-trial investigation institutions, courts and other dispute resolution institutions to state or local self-government institutions and institutions, other persons performing the functions assigned by law, in accordance with the procedure provided for by the legal acts of the Republic of Lithuania. We provide these entities with information that is prescribed by law or specified by the entities themselves to be provided;
  • Other third parties, such as financial institutions, payment institutions, etc.;
  • If necessary, to companies that would intend to buy or purchase the Company’s business or carry out joint activities with us or cooperate with us in another form, as well as companies established by us.

As a general rule, we process Personal Data in the European Economic Area (hereinafter referred to as the EEA), but in certain cases your Personal Data may also be transferred outside the European Economic Area. Your Personal Data is transferred outside the EEA only under the following conditions:

  • Data is transferred only to our trusted partners who ensure the provision of our services to you;
  • Agreements have been signed with such partners for the processing or provision of data, including EU standard contractual clauses approved by the Commission of the European Union, by which they ensure the security of your Personal Data;
  • The Commission of the European Union has taken a decision on the suitability of the country in which our partner is established, i.e. an adequate level of security is ensured;
  • You have given your consent to the transfer of your Personal Data outside the European Economic Area; or
  • On other grounds provided for in the GDPR or subject to the exceptions provided for in the GDPR.

 

  1. WHAT RIGHTS DO YOU HAVE?

 

As a data subject, you have the following rights in relation to your Personal Data:

 

Your right to know

 

We inform you about the processing of your personal data in this Privacy Policy, which we publish on the Website. In certain cases, in order to detail how we process your personal data, we may also provide you with separate notifications.

 

Your right of access

 

You have the right to ask us to provide copies of your personal information. There are some exceptions, for example, when we have to reconcile the rights of others, so you can not always get all the information we process.

 

Your right to rectification

 

You can access and update your personal data using the Cargo Stream system. You also have the right to ask us to correct information that you believe is inaccurate. You also have the right to ask us to supplement information that you believe is incomplete.

 

Your right to erasure

 

Under certain circumstances, you have the right to ask us to delete your Personal Data.  Require the destruction of your Person (right to destroy and right to “be forgotten”)

 

Your right to restrict processing

 

In certain circumstances, you have the right to ask us to restrict the processing of your Personal Data. This means that your data can only be used for certain things, such as to enforce our legal requirements or to enforce our rights.

 

Your right to object to processing

 

You may have the right to object to the processing of your Personal Data if we process your information on the basis of legitimate interests. If you object, we will only be able to further process your Personal Data for compelling legitimate reasons that override your interests, rights and freedoms, or for the purpose of asserting, exercising or defending legal claims.

 

Your right to request a transfer

 

In certain circumstances, you have the right to request that we transfer the information you provide from our organization to another or provide you with the information. This only applies to the information you provide.  This right will be exercised only if there are grounds for its implementation and appropriate measures to ensure that the transfer of the requested Personal Data to the data of other persons does not create a risk of a security breach.

 

Your right to withdraw your consent for data processing

 

To withdraw the given consent for the processing of your Personal Data when this data is processed or intended to be processed for direct marketing purposes, including profiling, insofar as it is related to such direct marketing (according to the Personal Data you provide, profiling may be carried out for the purpose of direct marketing in order to offer you individually tailored solutions and offers. You may at any time withdraw your consent to the processing of personal data in an automated way, including profiling, processing or object to it).

 

Exercise of rights

 

If you wish to exercise any of your rights set out in the previous section, you can contact us by emailing us at info@cargo.stream.

 

For security reasons, we cannot satisfy your request without being sure of your identity, so we may ask you to prove your identity, for example, to provide an identity document or other information. Upon receipt of the request by e-mail, depending on its content, we may ask you to come to us or submit a request in writing.

 

You can exercise part of your rights as a data subject by changing the user’s account settings and the information contained in it yourself. Please note that after changing the account settings or the information hosted, the Cargo Stream system may not work or work with interruptions.

 

We usually do not ask for any fee for exercising your rights. However, the law allows us to charge a reasonable fee or refuse to comply with your request if it is manifestly unreasonable or excessive.

If you do not want your Personal Data to be processed for the purpose of direct marketing, for the purposes of organizing competitions, surveys, including profiling, you can refuse such processing without specifying the reasons for the refusal (disagreement), by writing an e-mail to us at: info@cargo.stream, or in another way specified in the message provided to you (for example, by clicking on the appropriate link in the newsletter).

 

Upon receipt of your request or instruction regarding the processing of Personal Data, no later than within 1 month from the date of the request, we will provide a response and perform the actions specified in the request or inform you why we refuse to perform them. If necessary, the specified period may be extended by a further 2 months, depending on the complexity and number of requests. In this case, within 1 month from the date of receipt of the request, we will inform you about such an extension.

 

If personal data is deleted upon your request, we will only retain copies of the information that are necessary to protect our legitimate interests and those of others, to comply with the obligations of state authorities, to resolve disputes, to recognize disturbances or to comply with any agreements you have entered into with us.

 

  1. NEWS AND DIRECT MARKETING

 

We may send our offers and information about our services (direct marketing messages) to your email address and/or phone number if you or the Customer have given us your consent to do so, or in the event that you or the organization you represent is our customer. We may personalize direct marketing messages using information about how you use our services, such as how often you use the Cargo Stream system, the app, and your account settings, what message individuals have opened, what links they clicked on, etc. Such information is collected in order to offer you relevant and more adapted news.

 

Your contacts may be transferred to our partners/ processors who provide us with news sending or quality assessment services.

 

If you no longer wish to receive direct marketing communications, please click on the “Cancel subscription” link in the footer of one of our emails or unsubscribe from them by emailing us info@cargo.stream..

 

The withdrawal of consent does not automatically oblige us to destroy your Personal Data or to provide you with information about the Personal Data processed by us, therefore, in order for us to perform these actions as well, you must indicate such a request separately.

 

 

  1. HOW DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 

A cookie is a small text file that a website stores on your computer or mobile device when you visit it. Thanks to it, the website can “remember” your actions and preferences (e.g. registration name, language, font size and other display options) for a certain period of time, and you do not need to re-enter them every time you visit the website or browse its various pages. Other technologies, including data that we store in your browser or device, identifiers related to your device and other software, may be used for similar purposes. Cookies are widely used to make websites work or work better and more efficiently. For the purposes of this Policy, all of the above technologies are referred to as “cookies”.

 

We use cookies for the analysis of information flows and user behavior, to promote trust and ensure security, as well as to ensure the proper functioning of the Website, its improvement, memorization of the settings you have chosen, in order to personalize the content displayed to you, to link the Website to Social Accounts

 

You can choose whether you want to accept cookies. If you do not agree to the storage of cookies in the browser of your computer or other device, you can mark this in the cookie consent bar, change the settings of the browser used and disable cookies (all at once, one at a time or in groups). If you want to refuse cookies on your mobile device, you must follow the official instructions for this device. Please note that in some cases, refusing cookies may slow down the speed of browsing, limit the functionality of certain websites or block access to the website.

 

More detailed information is available at http://www.AllAboutCookies.org or https://www.google.com/privacy_ads.html.  You can disable the use of third-party cookies for advertising-related purposes by visiting the Digital Advertising Alliance website https://optout.aboutads.info/?c=2&lang=EN.

 

We may use mandatory cookies that are necessary to ensure the functioning of the Website, analytical cookies, functional cookies, which are designed to analyze the visit to the Website, remember users’ preferences and adapt them to the Website so that we can provide improved functionality, performance cookies, third-party cookies used by third parties, advertising cookies that are designed to show you personalized and general advertising.

 

  • We use Google Analytics, an online analytics service provided by Google Inc., which allows you to analyze how you use the Website, compile reports based on this analysis, plan and predict the activities of the Website and services. Data collected by Google Analytics, usually transmitted and stored on a Google Inc server in the USA. We have implemented IP anonymity on the website, so in the EU Member States and other countries that have signed the Agreement on the European Economic Area, Google Inc would hide your IP address. You can change your browser settings to prevent Google Analytics from analyzing information. In this case, an opt-out cookie will be recorded for you. However, if you delete all cookies, the opt-out cookie may also be deleted. You can also prevent Google from capturing data created by a cookie based on your use of the Website and from managing such data by downloading and installing a browser plug-in from https://tools.google.com/dlpage/gaoptout?hl=en.
  • We use Microsoft Clarity, a behavior analysis tool provided by Microsoft Corporation that turns user data into visual insights and shows which parts of the Site are of the greatest interest. The data collected by Microsoft Clarity, usually transmitted and stored on Microsoft Azure servers in the EU, such as Ireland or the Netherlands, and the United States.  You can disable Microsoft Clarity cookies and prevent the  collection of  information through the Digital Advertising Alliance website by selecting the Microsoft https://optout.aboutads.info/?c=2&lang=EN.

 

Cookies used on our Websites:

Name of cookie Purpose of cookie

 

The moment of creation

 

Expiry date

 

Data used
wp-wpml_current_language The selected language of the site After visiting the site 24 hours. Language chosen by the visitor
laravel_session Visitor’s session data After visiting the system 24 hours. Unique visitor ID, temporary data necessary for the operation of the system
XSRF-TOKEN Ensuring security After visiting the system 24 hours. Random number
 This Real-time connection functionality After visiting the system Browser session Random number

 

The website uses third-party cookies:

 

  1. CONTACT US

 

If you have any questions related to this Privacy Policy, you can always contact us:

 

By e-mail: info@cargo.stream

Address: Gedimino pr. 33-1, Vilnius, Lithuania

By phone: +370 696 768 77

 

If you have any complaints or want to submit a formal complaint about how we process your Personal Data, please contact us by the above e-mail, indicating as much information as possible. We will cooperate with you and try to resolve all issues immediately.

 

In addition, you can always submit a complaint to our supervisory authority – the State Data Protection Inspectorate, more information and contact details can be found on the inspectorate’s website (https://vdai.lrv.lt/). We strive to resolve all disputes promptly and amicably, so first of all we invite you to contact us.

 

  1. FINAL PROVISIONS

 

We hope that this Privacy Policy was easy for you to understand and clear.

 

Personal data protection laws are important. They help to ensure your right and privacy and the protection of your personal data. Many of these rules may seem complicated, but most of them are based on common sense. We take seriously our responsibilities in relation to your data. We will continue to supplement and amend this Privacy Policy as we are committed to respecting and protecting your privacy by giving you even more transparency.